Services and Amenities

Father and Son at Gemini 12

Food

Feed your body and your mind in Galileo’s Café! You’ll find a variety of freshly prepared lunch and snack options, including an array of soups, salads, sandwiches, desserts, and beverages. Enjoy a spectacular view of the city through the floor-to-ceiling windows in the café or dine picnic-style outside. If the sky is clear, keep an eye out for the Adler telescope volunteers who often lead free public viewings in the park surrounding the museum.

Vending machines are near the South Box Office.

On peak days, or if you have brought your lunch with you, a guest services representative can direct you to an alternative lunch space.

Museum Store

A Universe of gifts for the discerning space explorer. The Adler Store offers educational toys and games, space books and videos, Adler gear, and much more. You can also visit the Adler Store online!

Guests may visit the Adler Store without purchasing a ticket to the museum. Please inquire at the South Box Office.

Restrooms

Accessible restrooms are located on the third floor on both the north and south sides of the building. A single-occupancy restroom is also available on the third floor near the South Box Office. Additional restrooms are located on the second floor. For specific restroom locations, please refer to our building map.

WI-FI

Guests may connect to the “Adler Universe” network for free during their visit. No password is required. Signal strength may vary in different areas of the museum.

Coat Check

A coat check is available at the Main Box Office. Items, including luggage, may be checked for $3 per item. No size limitations apply. Coolers may not be checked. The Adler is not responsible for any lost, stolen, or unclaimed items. All left items will be transferred to the lost-and-found at the end of the day. To inquire about a lost item, visit the security kiosk at the South Box Office or call 312-322-0519.

Wheelchairs

A limited number of manual wheelchairs are available at the South Box Office (the Adler’s accessible entrance). A photo ID is required for complimentary use of a wheelchair.

Guests may bring their own wheelchairs. Please note that segways and motorized vehicles (aside from wheelchairs) are not permitted.

Accessibility

The Adler is committed to providing all visitors with equal access to all facilities, programs, shows, and activities. Please visit our accessibility webpage for more detailed information!

Strollers

Guests may bring their own strollers. Guests should note that strollers are not permitted in theaters; however stroller parking is available outside each theater. On peak days, additional stroller parking may be available. Ask an Adler staff member for details once you arrive.

Private Nursing Room

Mothers are welcome to nurse wherever they are comfortable within the building. A private nursing room is located outside the entrance to Planet Explorers on the fourth floor. This room is available for use during both day and evening events, and no special key or staff assistance is required for access.

If the door handle indicates “occupied,” please see an Adler staff member who can help you find an alternative private space, if desired.

First Aid

Basic first-aid supplies are located at both box offices. Please speak with a staff member should you have any medical needs during your visit.

Lost and Found

For lost and found items, please inquire at the security kiosk located at the South Box Office in person or by phone at 312-322-0519.

ATM

A PNC Bank ATM is located just outside Galileo’s Café, across from the security desk.

Elevators

Elevators are located throughout the museum to accommodate our guests. For specific locations, please consult our building map. Guests looking to access the Johnston Family Star Theater from the first floor will need to ask a staff member for assistance with elevator access.

Water Fountains

Water fountains can be found outside each restroom.

Seperated Parties

See an Adler staff member for assistance in locating your party should you be separated.

Doane Observatory

Feast your eyes on our Sun, our Moon, and other celestial objects in the Doane Observatory! The Doane, which is located just behind the Adler’s main building, outside along the shore of Lake Michigan, is open from 10:00 am to 1:00 pm every day (weather permitting).

Se Habla Español?

Para acomodar a los huéspedes hay mapas disponibles en inglés y español. Por favor, indique su preferencia en cualquiera de las boleterías cuando llegue.

Contact Us

To inquire about the availability of an amenity that is not described above, please contact guestservices@adlerplanetarium.org.